From Chaos to Clarity with Marianne Renner #298

marianne renner sales babble

From Chaos to Clarity with Marianne Renner #298

marianne renner sales babbleMarianne Renner is the author of a new book “From Chaos to Clarity Success Journal” .   We meet and Endiro Coffee in Aurora IL and discuss  the unique chaotic struggle that salespeople experience. I ask her to detail the methods described in her book on how to focus your ideas in order to  determine your professional destiny.
Affirmation, celebration and appreciation are the keys to move from a state of chaos to clarity according to Marianne.

What you Focus on Expands

Marianne believes that the things in your life that you focus on, will expand over time. These could be positive  or negative things. Let’s zero in on the positive and focus on three things you’re grateful for. Why? Because what you appreciate, appreciates:

    • Chaos is the biggest thief in life
    • Unlike other professions, sales people have to  find work. It’s rife with distraction
    • Being busy is a trick. Are you being busy being distracted or busy getting things done.
    • Too often the focus is on what went wrong vs what went right.

Journal Designed for Ideas

Your ideas determine your destiny, how you see your past, present and future. Marianne’s book is designed to generate ideas that excel. The design of the journal contains:

    • Affirmation – where are you going, who do you see yourself becoming
    • Celebration – identify your successes and celebrate
    • Appreciation – 3 things your grateful for

The way to make it happen is to change your patterns and have accountability. The diary takes <10 minutes per day for 50 days. If you complete the exercise it will become a habit.

Sales Is Filled with No

Sales is hard. To be honest,  sales  is a constant flood of no’s and not interested. It’s important for sellers to be focused on what’s working and be grateful for it. Secondly it’s critical to be clear where you see yourself in the future and what you can achieve. Overcome fear.

Courage is not the absence of fear, it’s the ability to take action despite the fear – Nelson Mandela.

Take Action Advice

What holds you back are the stories you tell yourself. Start writing every day, celebrate your wins, and   surround yourself with people you aspire to be like.

How To Find Marianne Renner

    • This is her website MarianneRenner.com
    • On LinkedIn https://www.linkedin.com/in/marianne-renner-a404221a/
    • https://www.amazon.com/Chaos-Clarity-Success-Journal-confidence/dp/1077884419
    • Shout out to Endiro Coffee in Aurora IL!

Past Episodes on Mindset

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This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

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Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

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Zen and the Art of Sales with David Fisher #297

David Fisher Sales Babble

Zen and the Art of Sales with David Fisher #297

Our guest for today is the local Chicago sales guru David Fisher. David is the host of the Beer Beats and Business Podcast (I’ve been an honored guest) and author of many sales books. Today we discuss  his view on sales, awareness, and mindful selling with a Zen and the art of sales perspective.  This is not foo foo stuff! This is solid advice on how to pay attention, how to be present, and the philosophy of hyper connected selling.

What’s Mindful  Selling?

Zen talks about  the practical matter of getting along in life. Dave has found profound practical applications in his professional life through Zen. When it comes to selling…

    • Selling requires mindfulness and awareness
    • Present moment awareness demands you pay attention what a buyer is saying
    • Your perspective matters, but more important, so does your buyer
    • When buyers ghost you, don’t take it personal
    • When networking, remember their name! What’s the trick?  Pay attention when they tell you!
    • Listen beyond the first solvable issue you hear the buyer say. Keep digging and search for the real challenge
    • Balance is about being effective – there is a time to work a deal hard and a time not too

Tao Te Ching of Sales

Water is soft yet cuts through the hardest of rock, so too does soft follow up.  Pat spoke about his blog the Tao Te Ching of Sales. Check it out!

  • Dave’s LinkedIn Pointers

Dave and I first met on LinkedIn. He is a master of the social forum. His advice:

    • Make sure your LinkedIn profile looks good, credible, and trustworthy
    • Share “likes” that identify with your persona
    • Look for prospects and share their posts. They will notice
    • Don’t be pushy and pitch to quick
    • Think Karma, what you put out will come back to you

How To Find David Fisher

Dave is all over the internet ….

Past Episodes Selling Mindset

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


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Mind Hacking Sales with Sean Webb #296

Sean Webb Mind Hacking Sales

Mind Hacking Sales with Sean Webb #296

Sean Webb Mind Hacking SalesOur guest  Sean Webb is a specialist in emotional intelligence, artificial emotional intelligence and the algorithms of human emotion. In this episode Sean and I talk about his new book Mind Hacking Happiness – The Quickest Way” to Happiness and Controlling Your Mind“. Throughout our chat the conversation keeps returning to his new idea, Mind Hacking Sales.   It’s critical for sales professionals to understand how the mind works, both yours and your customers. Once you understand the emotional buttons and levers of the human mind, you can grow your persuasion skills and build solid selling relationships.

You Create Your Own Bull Sh*%

When you get angry, it’s all created in your mind, not in the present situation. Angry people are not rational. If you can take control of your mind, you can control the anger.  How is this done? There are two variables your subconscious mind is always checking:

    1. Perception: Your limbic system is looking at the world around you and  appraises what’s good and bad.  It decides if there is a threat to you.
    2. Self:  The ability to understand threats in context e.g. is this me and this is not me?   If a threat is a threat to self, that’s bad. Too often threats are not threats to self, but knee jerk reactions. .  Each of us has a “self map” to categorize events from the world.

Psychological experiments have shown how people can take things beyond themselves onto their self map:  family, friends and even brands. This is how people align with companies,  political parties and teams.  This is good in some situations, bad in others. If through self awareness you come to an understanding a threat is NOT targeted at yourself,  the negative emotions can be eliminated.

Hacking the Buyer Mind for a Positive Emotional Response

People buy when they get a positive emotional experience when talking to you. If you know what they want, maybe know them even better than their own understanding, people will appreciate the sales interaction and become open to purchasing.  For mind hacking sales, identify what is on your prospects  “self map” and then let it direct what you say, ask and listen.

How To Conquer Sales Fear

When it comes to mind hacking sales, there are ways to halt that fear of making a call and being told “no not interested”.   First, learn how to look forward to the “no”.  When you experience fear, the fear hijacks your rational thinking. By understanding the fear, the fear  creates neural plasticity. This is good. The brain hates change, it wants to be accurate. But growth only comes from change, so embrace change and embrace your growing neural plasticity.

How To Find Sean Webb

Sean can be easily found online. Go to ….

Past Episodes on the Selling Mindset

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


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How to Automate Follow Up with a CRM and Craig Klein #295

How to Automate Follow Up with a CRM and Craig Klein #295

In this episode guest Craig Klein, president and CEO of Sales Nexus, discusses the challenge of lead follow up. Craig and Pat chat about the issues sellers and sales managers face nurturing leads. We then go into problem solving mode and discuss strategies and tactics that can be used to leverage the power of a CRM. The key is to automate follow up with a set and forget solution.

CRM Conundrum

The biggest failure in sales is follow up. On average sellers follow up twice when they need to follow up at least 8 times. What are some of the characteristics to automate follow up?

    • Lead nurture is a necessity for follow up. Automating the process demands having a CRM.
    • Use a drip campaign for the majority of leads who never get back to you.
    • Follow up emails should not  be salesy.   Instead they should share free advice similar to blog posts.
    • Simple little emails is the focus to automate Follow Up

KPIs Matter

We talked at length on what data to collect and when. The most important metrics are KPIs, Key Performance Indicators:

    • Every business is different. Don’t take the metrics out of the box, focus on data that make sense for you.
    • Number of  calls, number of new leads are a good place to start.
    • Focus on little details e.g seller collected 100 qualified  leads.  But ask the question,  is the target industry correct? Is the size of organization correct?

CRM Value to Manager and Seller

Configure the CRM in a way that adds value to both seller and sales manager. Make the CRM the source of all leads. Don’t forward the leads via email. The desire for new leads will keep sellers in the CRM. Inconsistency shows up when leads arrive all over the place. It’s a killer when you hope to automate follow up.

How To Find Craig Klein

Craig is easy to find on the internet!

Past Episodes on Sales Tools

Look up past episodes with advice on how to automate follow up and use tech to engage prospects.

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


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Mindset of a Sales Warrior by Jason Forrest #294

Jason Forrest Sales Babble

Mindset of a Sales Warrior by Jason Forrest #294

Jason Forrest is sales trainer, consultant and author of the new book the Mindset of the Sales Warrior.   He is passionate about  transforming sales organizations into high performance sales teams, and their sales representatives into high-performance sales athletes. He believes that true sales training changes not only companies, but also people’s lives as they learn how to reach their full potential.

Why the Warrior

Jason believes we’re all in sales and in the business of persuasion. For him, warriors are protectors, they stop people from harming themselves. Even when the buyers don’t recognize it, the warriors job is to protect. 

His company has four inspirations:

    • military
    • fraternity
    • sport teams
    • church

Helper Mindset Flaw

According to Jason, the flaw with the helper mindset is you can only help people who want to be helped. If you’re a protector, you know what’s best for them. Jason disagrees with the idea that people don’t want to be sold, but do want to buy. He believes people like to be sold because they want to feel wanted.  Too many sellers are soft and fluffy in Jason’s words. Yes, people don’t want to be conned and lied to.  But Jason believes buyers want to be lead. That’s the warrior mindset.  

Mastery Pyramid

Jason’s book diagrams a mastery pyramid, a maturity model for sellers:

    • Playing to not lose  – making enough sales you don’t get fired
    • Playing to cruise – making the acceptable quota
    • Playing to compete – focus on gaming the system, high income, low integrity
    • Playing to learn – open to learning and teaching others
    • Playing for the challenge – address selling with integrity and focus
    • Playing for mastery – selling in flow and in the zone

How To Find Jason Forrest

Jason is easy to find on the internet!   Go to …

You can also find Jason on social media!

Facebook  |  Twitter  |  LinkedIn  |  Instagram  |  YouTube

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


Past Episodes on the Selling Mindset

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How To Beat The Bots and Keep Your Sales Job with Anita Nielsen #293

Anita Nielsen Sales Babble

How To Beat The Bots and Keep Your Sales Job with Anita Nielsen #293

Anita Nielsen Sales Babble

Our guest Anita Nielsen is a sales performance consultant with over twenty years of experience in B2B sales and support. As an advocate for salespeople, she is dedicated to coaching and equipping these professionals for success.  With a bachelor’s degree in psychology and a master’s in business administration from the New York Institute of Technology, Anita is uniquely positioned to help salespeople adapt and thrive. Anita lives in Chicagoland so we met live at the NIU campus to discuss her new book Beat the BotsHow Your Humanity Can Future-Proof Your Tech Sales Career

Sales is Human to Human

According to Forrester artificial intelligence will eliminate millions of B2B sales jobs by 2020.  Anita disagrees. Complex sales is not automatable. B2B sales is nothing like order fulfillment with a finite set of decisions. Complex sales is as defined, complex.  The way to beat the bots is to leverage vulnerability and empathy. People want authentic relationships and sales people can do that in a way no algorithm ever can. 

Value Matters

According to Anita, the best way to keep your sales job is to focus on value. She breaks value down into three layers:

    1. General Layer – the value inherent to the product or service
    2. Company Layer – the value the company adds beyond the product or service
    3. Personal Layer- how the seller adds value to the experience of the product and company

People purchase from those who have their best interest in mind. This is not automatable and the path to beat the bots.

Motivating Elephants

Jonathan Haidt studied how humans makes decisions. He breaks this into two parts: a Rational system and an Emotional system. Consider this in the context of an elephant and a rider.   The rider is the rational  system, the elephant is the emotional system. The rider needs to persuade the elephant where to travel. The way to move the elephant is to focus on both, realizing the elephant (the emotional side) is very very large. Start with the emotional, then move to the rational.

Remember you’re selling to a human, not a company. Don’t assume you know their values. Instead discover with questions and authentic conversations before taking action. Being genuine, is what differentiates you from the rest. This kind of behavior  makes you irreplaceable.

Take Action

Anita believes that both delighting AND endearing selling makes you indispensable.  Relationships with customers that are true and authentic pay off. Your customers will have your back when it comes time to change  and make buy. Focus on endearing.

How to Find Anita Nielsen

This is her company  LDK Advisory Services    

This is her book Beat the BotsHow Your Humanity Can Future-Proof Your Tech Sales Career

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


Past Episodes on Building Relationships with Sales

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Networking Tips – Don’t Sell on the Spot with Zach and Jessica DeVries #292

Devries Interview Sales Babble

Networking Tips – Don’t Sell on the Spot with Zach and Jessica DeVries #292

Devries Interview Sales BabbleIn this episode our guests Jessica and Zach DeVries return to share networking tips. This is the second of two parts with part one: Stuff You Can Learn From Door-to-Door Sales.   It’s not about what you know but who you know. We also discuss the pareto principle and how it’s applied to selling.

Networking and Relationship Building

Too often sellers miss the point of selling. When they first meet a prospect they try to pitch immediately.  Wrong!   Instead build relationships, get to know them. Instead of pitching on the spot, learn about their needs, and who they might know.  Here’s a networking tip: make your goal to be the person people think of when they hear someone is buying/selling in your business.

In the case of Jessica it’s buying or selling a house. In the case of Zach, it’s bespoke clothing – custom sewn to a person’s body. This is a business built around guys who don’t like shopping, but want to look good.

Sellers are Entrepreneurs

As a couple they coach each other. Neither have ever had a bad day on the same day.  They value each other’s advice. Their philosophy if it’s meant to be it’s up to me. Sales allows you to be in charge and you get to decide who you want to work with.  Lastly, introverts can learn from extroverts and vice versa. 

Take Action Advice

Zach recommends you make a list of all  the things you do everyday. Circle the 3 things that develop business:

    • being in front of people or
    • calling them to set an appointment

Jessica mentioned the Pareto principle ( Italian economist who found 80% of wealth owned by 20% of people. This principle cuts across many disciplines). Her recommendation:

    • Work on problems in groups of top 3 issues/tasks
    • When you meet people take a genuine interest in others, ask more question and you’ll be your authentic self.
    • Ask 3 questions before you start talking about yourself.

Believe in Yourself

    • Learn how to take a compliment. Many don’t. Why? People can’t convince you, unless you’re already convinced yourself.
    • Believe in yourself. Have confidence in your ability.
    • Confidence comes from repetition. That’s your biggest networking tip.
    • Napoleon Hill  said that patience, persistence and perseverance are a powerful combination.

How To Find Jessica and Zach Devries

Jessica

Zach

  • On Instagram @zdhaberdash
  • LinkedIn
  • https://www.tomjames.com/ZacharyDeVries/

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share? Want more networking tips?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


Past Episodes on Sales Skills Training

Check out these past networking tips episodes to keep the babble babbling today!

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Stuff You Can Learn From Door-to-Door Sales with Zach and Jessica DeVries #291

door-to-door sales salesbabble podcast

Stuff You Can Learn From Door-to-door-to-door sales salesbabble podcastDoor Sales with Zach and Jessica DeVries #291

In this episode our guests don’t have a book, don’t coach, nor have a tool that saves you time or a consulting service that will get you back on the right track. They are real sales people finding success in the fundamentals of non-pushy sales. Jessica and Zach DeVries are married  and in sales. They met as college interns studying door-to-door sales.  This is the first of two parts. Look for the next episode here. 

Sales Training for College Interns

Both Zach and Jessica met selling educational books at Southwestern Advantage during college. What the learned doing door-to-door sales:

    • Door knocking strips down your confidence to your core.
    • Real confidence come from inside.
    • Builds resilience  and mental stamina.
    • Learned how to stay positive and  leave people feeling positive.
    • People are cool, not that much rejection.
    • People don’t know,  what they don’t know. It’s a common response.
    • Be pleasantly persistent.
    • When you meet people, who have to warm them up by coaxing out of them what they don’t like, the pains they commonly feel, but feel it at that moment.
    • You should only sell to people who have a need. The idea of selling ice cubes to eskimos is actually bad sales (they don’t need it)
    • Consultative selling requires good listening and allowing the buyer to let the pain out.
    • Let people solve their own problem.

How They Sell Now

    • Books vs Real Estate vs Clothing there are commonalities to door-to-door sales.
    • Networking – build relationships, not try to sell on the spot.
    • Goal – Be the person people think of when they hear someone is buying/selling a house
    • Bespoke clothing – custom sewn to a person’s body, hand workmanship forms to your body.  Business built around guys who don’t like shopping but want to look good
    • Sellers are Entrepreneurs – in real estate speaking openly and lovingly to potential homeowners, probably one of the biggest decisions in their lives.

How To Find Jessica and Zach Devries

Jessica

Zach

  • On Instagram @zdhaberdash
  • LinkedIn
  • https://www.tomjames.com/ZacharyDeVries/

Selling With Confidence Sales System

This online course helps non-sellers who aspire to grow their persuasive skills in order to find great leads, close more sales and accelerate their business. All this and at the same time, not be pushy! 

Click below and learn how you can start selling with confidence today.

Selling With Confidence Sales System

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


Past Episodes on Sales Skills Training

Check out these past episodes to keep the babble babbling today!

Listening Options

You can find us on:

 

Business and Marketing Strategies That Work with Jason Van Orden #290

Jason Van Orden Sales Babble

Business and Marketing Strategies That Work with Jason Van Orden #290

Jason Van Orden Sales BabbleIn this episode we meet digital marketing expert Jason Van Orden. Jason is the  author and former host of the Internet Business Mastery podcast. Jason’s podcast and marketing course shaped Sales Babble in its early years.  Jason and I babble  about business and marketing strategies. Next we discuss  the sales process and how to find the perfect audience for your products and services. Lastly, we discuss how marketing has changed in the last six years and what you can do to stand out from the crowd.

Top 3 Strategy Questions

Ask yourself the following questions regarding your market:

    1. Who are you serving ? Who do you want to benefit from your expertise? If you’re unclear about that, you’re marketing and sales campaign will fall flat.
    2. What is the outcome your customers want? What are the results that matter to them?  You should focus on the needs, outcomes and aspirations. Don’t get overly fixated on the solution. This is a common mistake. Instead define messaging in terms of outcomes. When speaking about outcomes, the solution will naturally come up during conversation.
    3. What is the the conversation they’re are already having in their mind? Speak in this context since they are already open for a solution.

Marketing is harder due to the fact the noise level has gone up. Listen don’t talk. Don’t make any assumptions.  Have true conversations everywhere you go: conferences, network meetings, zoom calls and coffee meetups. Interview  about challenges and ask about stories and experience.

Not Leading the Witness

Don’t do this and say “I have this idea and I want to know what you think….”    People will tell you what you want to hear.  Instead search for an unmet need and then see i you’re a fit. Use their own words and language to market and sell to them.

When you use their words they will say “Wow it’s like you’re reading my mind!”   Instead of telling,  have empathy and walk in their shoes. Jason mentioned the book the Mom Test by Rob Fitzpatrick, How to talk to customers & learn if your business is a good idea when everyone is lying to you.

How To Find Jason Van Orden

You can find Jason here at https://jasonvanorden.com and you can find him on social media:

Selling With Confidence Online Sales Class

Learn How To Start Selling With Confidence

Sales and Marketing Alignment

Here are other episodes that delve into business and marketing strategies from the past. Listen now!

How to Become a Sales Routine Machine with John Lamerton #289

John Lamerton Sales Babble

How to Become a Sales Routine Machine with John Lamerton #289

John Lamerton Sales BabbleJohn Lamerton has been called the ‘King of Routine’, after supercharging every aspect of his life, including health, fitness, business, personal finance, family and relationships. He has done this by tweaking his everyday routines. John is an entrepreneur, investor, and author based in the UK, and has recently released his latest book “Routine Machine – How successful people improve their morning routine, daily habits, and guarantee themselves results”.  In this episode John shares advice on how to become a sales routine machine by focusing on process over results.

Boost Productivity Lower Anxiety

Optimizing your routines is not about building rules that stop you from doing you what you want to. You already have routines. Each of your routines contain tiny habits that conspire against your overall goals. John believes if you automate the trivial decisions of your life, you’ll have more time to focus on the things that really matter. By focusing on the process versus the outcomes, you become a sales routine machine that breeds success.

Sales Routine Machine

Work on tasks that bring success. When you reach a goal, give yourself a silver star. Consider it a payout for success! e.g. latte at Starbucks.

    • Create a routine of making X number of calls or tasks per day. Focus on the process, not make sales.
    • Optimize your sales routine around your natural circadian rhythm. You should focus on the times of day when you’re most productive.
    • Use a “Could Do” list, not a “To Do” list. Write down all your ideas, with the idea they may never be done. Get it out of your head on paper.  Then let go of the idea and move on to higher priorities. If the idea is a good one, it will  continue to rise in priority. If not, you’ll waste a moment on it!
    • For goals setting, focus on the top priorities. Look at the three most important tasks on the could do list. Build goals that can be completed in 90 days.

How To Find John Lamerton

To learn more about creating a sales routine machine you can find John online:

For a free sample chapter of Routine Machine, as well as example emails – http://www.routinemachine.co.uk