How to Spin Storytelling Selling #434

How to Spin Storytelling Selling #434


Would you like to hear a story? It’s a tale with heroes and villains and adventures and drama and it’s all tied into capturing the interest of prospects in a way that they lean into your fable. This episode is about storytelling selling and ways that  a good tale can turn prospects into heroes and in time, loyal buyers.

Today’s Chapter: Storytelling Selling

The nature of the world is beyond description
Yet stories are your greatest tools.

With the art of narrative,
the buyer identifies with your characters.
Compelling in action,
they see the struggle in their lives.
Clear in thought,
they embrace the moral of your story.
Obvious in solution,
they are drawn to your products and services.

By shedding light
on what was once nothing,
The Master Seller becomes storyteller,
Creating possibility in the buyers’ mind.

Today’s Story

Chris listened in on Pat’s cold call recordings. Call after call Pat would start telling success stories of happy clients. The stories were compelling, starting with the challenge they faced, the process of rolling out the new solution and the outcome that came as a result.

Story after story was inspirational, authentic and compelling.  

“Are these stories real?” Asked Chris. “They seem too good to be true!”  “They are!” responded Pat. “It’s heartwarming to know that we’ve been able to help so many clients and it’s a joy to share their success. When prospects hear these tales they immediately put themselves in the story. They identify with the heroes challenge since they are probably experiencing it too! Sometimes a story can tell a whole lot more than reading a specification sheet of features. When you find an authentic honest story it will resonate with buyers.”

Take Action Quote

My good friend Michelle Kelly (listen to her here)  believes that “stories are critical in the sales arc. The sales journey is the hero’s journey, we need to cast our customers as the hero”. This is an important detail that the hero in our stories isn’t the seller coming to the rescue, but the buyer who wisely addressed their challenge by choosing your product or service. They are the heroes. They took control and slayed the beast. 

Reflect on your existing clients. Practice sharing stories about how they came to be clients and their buying journey. Be able to tell the story quickly and slowly, matching the pace of your prospect. Give them space to ask questions, many questions prompted from the story. Allow them to identify with your clients, so that they too may become clients some day. 

Sales Babble Research Study

I just commissioned a research study to better understand the interests of listeners and the challenges they face. It will only take two minutes. Thank you for your help!

How to Connect with Pat Helmers at Sales Babble

Sales Babble shares selling secrets for non-sellers.  Masterful selling is understanding what buyers want, discerning if you can help,  showing what you have and helping them to make a decision that is good for their business and yours. See https://salesbabble.com

You can be yourself when selling. It’s all about helping others with their challenges and aspirations. I’ve interviewed 100s of sales experts and discuss all things sales: prospecting, qualifying, value propositions, presentations, demos, closing, generating referrals, earning references, upselling, marketing, lead generation, copywriting, and most important the right selling mindset. Stop fearing sales and embrace it. Learn the selling secrets for non-sellers and start making a difference today. Here is the entire back catalog of episodes in the sales podcast.  Look here https://www.salesbabble.com/sales-podcast-free-advice/

This is a production of Habanero Media https://habaneromedia.net

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.

 

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Listening Options

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From Zero To Speaker Hero with Amy Lemire #314

Amy Lemire Sales Babble

From Zero To Speaker Hero with Amy Lemire #314

Amy Lemire Sales BabbleOur guest is Amy Lemire, a sales trainer  and author of the book “From Zero To Speaker Hero: How to Achieve Fame, Fortune and Fun as Speaker and Presenter”
In this episode we learn that how you say it and how you sound,matters mores than what you say.

What It Takes To Get People to Take Action

What’s on your powerpoint is not as important as:

    • 7% your words
    • 38% your body language
    • 55% your tonality of voice

The words you say only has 7% value in the audience’s mind. It’s not as valuable as your body language AND tonality.  Even though people put tremendous energy into their Power point, they’re not focusing on the right things.  Instead work on your presentation skills.

Three Tips For Better Presentation Skills

    • Practice makes prepared – the more your comfortable with your content, the better.
    • Act on every opportunity to speak – don’t turn opportunities down. Join toastmasters for continual practice.
    • Mentally prepare – before you step up to the stage, stem nervousness by visualizing how you want to help the audience.

Explaining your product/service to a customer is a big part of sales. It’s why we have sales people. Reading or watching a video online isn’t enough for the buyer. Whether it’s a couple people gathered around a table, a  zoom call
or large conference hall, we all can get better at persuading on the stage

How To Find Amy Lemire

Thank Our Sponsor Sales Nexus

Sales Nexus tip for this week – Know Your Ideal Client

Get the free download here  for the 12 Sales Tips to Steal  for 2020  Success  and 4 Steps to Market Domination 

Past Episodes Sales Presentation Tips

Let’s keep the babble going. Listen to these past episodes.

Sales Consulting To Grow Your Business

Pat helps businesses discover the true value they bring to market, find customers who deeply appreciate that value then scale that process to extraordinary profits. We do this with modern 2020 sales and marketing techniques. 

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Pushy sales doesn’t work! The key is to build trust over time. What  tools do we use?  LinkedIn, Email and the power of the Voice Mail.

We believe and teach the value of a helping mindset. Your prospective customers have challenges, hopes and aspirations. They need your help. All you need to do is build their trust, and faith, in your organization. Learn  how we help here. Once it’s clear you can help, you will have loyal clients for life. When you bring value you make sales.

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

If so “babble me” an email here, or if you can’t wait chat Pat now.

Maybe you’d like to share your musings on the podcast? Leave a voice message here. We’d love to hear your thoughts. Don’t worry about babbling, we prefer it.


Listening Options

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Story Selling with Harry Maziar #276

Harry Mazier Sales Babble

Story Selling with Harry Maziar #276

Harry Mazier Sales BabbleHarry Maziar is the author of the new book Story Selling: Sage Advice and Common Sense About Sales and Success.   This book is a passion project aligned with Harry’s mission of inspiring and empowering sale teams and others to pursue their purpose in life.   Harry served as President of Zep Manufacturing Company, a division of National Service Industries,  inspiring his sales team with a newsletter containing Harry’s Helpful Hints. In this episode Pat pulls up a chair to listen to Harry share stories, quips and insights on story selling.

Harry’s Helpful Hints

Harry believes that talking is sharing, listening is caring. Many deals are quashed by sellers talking too much.  In his job as president, Harry had a newsletter with a section titled Harry’s Helpful Hints. Some examples include:

    • There is mighty big difference between good sound reasons and reasons that sound  good.
    • I must do something that will always solve more problems, rather than  saying “something must be done”.
    • The best place to find a helping hand, is at the end of your arm.
    • There aren’t enough crutches for all the lame excuses.
    • People that don’t get carried away, should be
    • The best rules of success won’t work, unless you do

What Makes For a Good Story

A bad story is like a bad joke. It will fall flat. If the story is methodical and mechanical it will not work.  A great sales story must be persuading and influencing, The communication must be crystal clear, as well as engaging with a point the customer can relate.

We then let Harry read some stories. Once upon  a time ……

    1. Just because it’s common sense, doesn’t make it common practice
    2. University of Florida telegram
    3. You never get rewarded for things you intend to do

Bottom line: effective selling is not hard closing, but listening and building relationships.

Take Action

Take a daily accounting of what’s working and not working in your life, set goals and work on them.

How To Find Harry Maziar

Harry’s email is harrymaziar @ gmail.com
His phone is 404-853-1063

This is the book Story Selling: Sage Advice and Common Sense About Sales and Success.

Research Study for Habanero.Community

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Entrepreneurial Mindset

Sales Presentation Tips

Return on Investment Buying with Frugalnomics with Tom Pisello #265

Tom Pisselo Sales Babble

ROI Return on Investment Buying with Frugalnomics with Tom Pisello #265

Tom Pisselo Sales BabbleOur guest is Tom Pisello. Chief Evangelist at Mediafly. Tom, also known as the ROI Guy,  is a successful serial entrepreneur, popular speaker and author. He develops new practices to best communicate and quantify business value to ever more financially-focused, frugal buyers. Tom‘s latest book is The Frugalnomics Survival Guide – How to Use Your Unique Value to Market Better, Stand Out and Sell More and we talk at length on the importance of focusing on  return on investment buying.

Cold as Ice Buyers

According to Tom, the length of the sales cycle is increasing. Organizations struggle with purchasing. The internet provides so many options for buyers that  it’s hard to choose. He calls these buyers cold as ice. The solution is to focus on ROI in the buyers universe. The path Tom takes is Frugalnomics. He believes frugality has everything to do with your sales conversations.

Next as sellers we need to emotionally show buyers the issues they experience. We can do this with stories, examples and diagnostics. Don’t talk at length about why your company is great. Better to focus on the struggles the buyers face. Next move to the benefits they will experience if they choose your solution.

Frugalnomics Focus

Tom recommends sellers focus on the buyers challenges. In his experience they cluster around:
  1. Reduce legacy costs and cost avoidance
  2. Improve productivity of your people by streamlining processes
  3. Reduce risk and many levels:  security, downtime, compliance, etc.
  4. Grow revenue and scale growth
Cold calling it should be a process of teaching not pitching says Tom. Start by sharing insights and advice. This is how to open up a conversation that can build trust. Tom recommends a Socratic approach of discovery questions. The conversation becomes a guided dialogue. If the buyer is qualified,  interest in your product and solution will come naturally.

How To Find Tom Pisello

Sales Presentation Tips

Listen to past episodes on how to give a terrific sales demo today.

Seven Stories Every Salesperson Must Tell with Mike Adams #251

Mike Adams Sales Babble

Seven Stories Every Salesperson Must Tell with Mike Adams #251

Mike Adams Sales BabbleWhen it comes to story selling, author Mike Adams is the expert and our  honored guest. In this episode Mike shares 7 types of story you need to leverage when selling. Mike gives examples taken from his book Seven Stories Every Salesperson Must Tell” . He recommends that you learn the types, create your own stories, memorized them and naturally apply to your business. 

Three Problems Sellers Face

If you’re new to an organization you probably don’t know a lot of stories. Here are three problems you will face AND seven stories you should learn before meeting a  prospective client.

  1. How do I connect with prospective buyers
    • Personal Story
    • Personal Story of another person in the company
    • How did your company find success (strategy and origin story)
  2. How do you get them to change course and buy you
    • Story that shares an Insight you have about their business (great for startups)
    • Success story of YOUR customer:
      1. scene before you met your them
      2. they have a problem
      3. then they met you
      4. you gave them a plan,
      5. avoid failure
      6. achieve success
  3. How to Close the deal
    • The value story, explain how your company leader will behave after the deal is made
    • The sales manager story – teaching the client can sell to their management with a story

By learning the seven stories every salespersons must tell, you will be prepared when meeting clients and able to repeat naturally the stories at the appropriate time. Your clients will relate to the stories and persuade them to buy.

Take Action

Build a story library and practice them.

How To Find Mike Adams

To find Mike on the internet and his book Seven Stories Every Salesperson Must Tell look at the following:

The Story Leader is focused on storytelling for revenue growth teams.
For a free how to blog post, discount, or a free product or service.
Our free online storytelling training course (links to the Seven Stories book)

Using Story in your Selling

Sales Jokes That Don’t Fall Flat with Jon Selig #195

Jon Selig Sales Jokes Sales Babble

Jon Selig Sales Jokes Sales BabbleSales Jokes That Don’t Fall Flat with Jon Selig #195

There  are parallels between sales, improv and stand up comedy. Unfortunately sales jokes can fall flat and jeopardize a deal. In this episode Jon Selig shares advice on how to employ comedy to connect, build relationships and win deals.

Sales and Comedy

Each sales call has elements of standup. Open strong, close strong, probe the audience for their pain. display confidence. First you need to sell them on you. A simple  self deprecating joke is safe.

Craft jokes specifically for a prospect’s pains and challenges within their industry. It is very easy to offend and alienate your prospect.  You only need to offend one person on a team to lose a deal.

  • Don’t push anyone down
  • Don’t marginalize anyone
  • Don’t mock popular sentiments
  • Be as politically correct as you can

Have empathy and put yourself in your customer’s shoes. If you do that you won’t cross the line and have your sales jokes fall flat.

Improv in Sales

Frame your message within the problems and desires of your prospects. Be positive with the other person, respect them.

  • Answer the question  your prospects ask
  • Listen for the question, address it square on
  • Use the improv framework of Yes And
  • Accept what you hear and go with it.
  • Show how your solution will address their pains and challenges

Take Action Plan

Write more. Set aside time, express your thoughts in  1-3 pages. Stream what’s going on in your head. Discover your goals, then work it into your sales presentations. The key is to be relatable.

How to Find Jon Selig

You can find Jon Selig online and at a comedy club near you in Central America!

Website: jonselig.com
TW: @jonselig
LinkedIn: https://www.linkedin.com/in/jonselig/
IG: ImprobableComic
EMAIL: jon@jonselig.com

Jon also raises funds with Comedy Abroad, which produces live English stand-up comedy fundraisers in Latin America. 

Sales Babble Sales Jokes

Go here www.salesbabble.com/jokes 

Building Rapport in Sales

There are other ways to build rapport other than jokes. Here are past episodes. Listen today!

 

Speaking Skills Win Sales with Mark Gai #125

Mark Gai Body Language and Public Speaking

Mark Gai Body Language and Public Speaking Speaking Skills Win Sales with Mark Gai

In this episode we meet body language and public speaking expert Mark Gai. Mark and I talk about the mindset of a great communicator and things you can do to take your selling presentation skills to the next level. With great speaking skills, you can win sales.

Steps to Speaking Success

  1. Assess your speaking skills. Do this by recording your conversations or better yet, video recording your communication. Don’t forget to get permission from your guest.
  2. Genuinely listen to your audience and provide them with the help they need.
  3. Breath when you speak, from deep down in your belly.
  4. Generate charisma, by giving your prospect value in your communication.

Body Language the Power of it in Sales

Listening is only part of the equation when it comes to communication.  You need to speak well too.  Communication is a two way street. The only way you can truly qualify a client is to ask insightful questions, listen, engage, and focus your energy on the person. Far too often sellier focus instead on the next thing THEY want to share. It’s not about you, it’s about THEM.

How To Connect With Mark Gai

Mark is easily found throughout the internet:

Mark’s Website  http://markgai.com 

Mark on Twitter https://twitter.com/SpeakBrave

Direct Phone (407) 545-7155

E-mail: mark@markgai.com

Facebook 

Sales Presentation Tips

Here are some other links on sales presentation topics you may find of interest.

Educate While You Negotiate with Jeanette Nyden #85

Jeanette NydenEducate While You Negotiate with Jeanette Nyden #85

In this episode we meet Jeanette Nyden,  expert sales contract negotiator and the author of the book Getting To We.  Jeanette is a former attorney who has spent many years working with procurement organizations and she is keen at ensuring all the right stakeholders are engaged when negotiating a contract.

Procurement Challenges

Large companies have procurement organizations. These organizations are solely focused on getting the best price. They may not fully understand  the value you bring. It is the responsibility of the seller to ensure all  decision makers and stakeholders are involved during negotiations.

Total Cost of Ownership

The total cost of ownership is based on taking into account the cost of the asset to be purchased plus the cost of installing and removing the existing asset.

Things such as:

  • setup costs
  • training costs
  • removing old installation
  • old installation’s ongoing costs

The best way to quantify this value is to build a spreadsheet. This spreadsheet will be used to prove your value. In a spreadsheet you can quantify the costs and the risks with both  the existing installation and your future solution. This process will turn  into a value conversation, so compelling it will bring decision makers into the conversation.

Three things you need to understand as a seller:

  • actual costs
  • gross profits
  • net margins  (net profit)

With this data you can clearly explain the value of decreased risk, decreased costs, increased opportunities, and increased benefits.  By taking a  life-cycle point of view you can be successful.

Do the math!

Links To Jeanette Nyden

LinkedIn Page

Jeanette’s website JNyden.com

Twitter @JeanetteNyden

Her book Getting To We  Negotiating Agreements for Highly Collaborative Relationships

Sales Training, Sales Coaching, Sales Consulting

Selling With Confidence  is  the online self-paced sales course that teaches you  how to ….

  • Be Yourself
  • Add Value
  • Make Sales

Go here and see  how you can start  selling with confidence today

How to PRESENT a terrific sales presentation

present-150291_640How to PRESENT a terrific sales presentation

In this episode we share how to give a terrific sales presentation based on the Selling with Confidence sales system.     It is called the PRESENT sales presentation process

PRESENT Sales Presentation Process

P – Preparation

R – Rapport Building

E – Establishing Needs and Understanding Them 

S – Sharing Solutions

E- Engaging Dialogue and Telling Stories 

N- Needs Assessment Met

T- Take Action

Sales Presentation Mindset

The trick to having a great sales presentation is to take the  mindset: I’m here to help and I’m here to add value to your  business.  Give the prospect the illusion of control by working on their list of interests.

Working from their list will require you to REALLY KNOW your product.  A cookie cutter presentation  will never deliver the strongest persuasive argument.  Instead provide a presentation that is crafted towards their needs and desires.

Throughout the presentation you will always be closing.  This happens  each time you get them to say Yes or I understand.

Each YES is a step in  advancing the sale and drawing them closer and closer to a buying decision.

Selling With Confidence

This episode is brought to you by Selling With Confidence, the online self-paced sales course that teaches you how be yourself, add value and make sales. Start selling with confidence today.

Interested is seeing a teaser on this class?  Try the this mini class that teaches you how to construct and share  a pitch for your business and generate leads.

 

Acting For Sales with Julie Hansen #69

Sales Training Julie Hansen

Sales Training Julie HansenActing For Sales

Julie Hanson is an author, actor, sales trainer and sales speaker at  Performance Sales and Training.  In this episode Julie talks about acting techniques sales professionals can integrate into their presentation. Julie believe your sales presentation or demonstration can provide an experience that customers can easily remember, and most importantly, act upon.

Access parts of yourself when selling

Julie shared the quote…

With any part you play, there is a part of you in there. – Johnny Depp 

She believes sellers need to bring out what’s unique about themselves and channel that into their  sales.

How To Use Acting Skills During Sales

Julie recommended that sales people need to focus on :

  • Intention – what do you want to advance the sale. Have that in mind.
  • Preparation – warm up before you connect with prospective clients .
  • First impression – have a sense of urgency and energy in the first few moments.
  • Reingage Your Audience – attention spans drop in 10 minutes, change up the presentation every 7 minutes e.g. asking a question, use a prop, tell a story, etc…

Train Your Audience

As a presenter you can train your audience how to active, engaged and enrolled in your product. It’s like breaking the 4th wall (looking into the camera to express thoughts).

How To Find Julie Hansen

You can find Julie throughout the internet:

Free copy of “Taking the Sales Presentation to the Next Level”

Julie’s new book  Sales Presentations for Dummies (Wiley) and will be released in October.  Her book ACT Like a Sales Pro is available in print or eBook.

This is the Julie Hansen Biography

Julie Hansen, is a sales presentation expert and sales trainer who helps sales professionals deliver winning presentations and demonstrations. She is the author of Sales Presentations for Dummies (Wiley) and ACT Like a Sales Pro (CareerPress). Julie is the founder of Performance Sales and Training and her techniques for leveraging proven performance skills from film, stage and improv in sales and business have been adopted by Fortune 500 companies across the globe.

 

Sales Training, Sales Coaching, Sales Consulting

Become confident in sales and grow your business. Check out the Selling With ConfidenceSales System for both new and experienced sellers. This is an opportunity for you to

  • Be Yourself
  • Add Value
  • Make Sales

Don’t be shy. You too can start Selling With Confidence today!