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How to Learn, Unlearn, and Relearn Sales #494
Do you know how some people just don’t listen? They complain about their situation, yet they’re never open to alternatives. It’s a case where confidence and cockiness become handcuffs. This is all too common in sales. It’s a paradox but sometimes the best way to learn something is to first unlearn what you already know. To relearn is to keep growing and that’s the topic for today.
Today’s Chapter – Overflowing Cup
Keep filling your bowl,
and it will spill over.
Keep sharpening your pitch,
and it will be blunt.
Keep hoarding commissions
and you will be robbed.
Keep seeking approval,
and you will become their prisoner.
Do your job and move on.
Anything else attracts suffering.
Today’s Story – When The Cup Is Full
Many of Chris’s deals were in trouble. Chris was looking for advice and Pat offered to help by inviting Chris for coffee. Chris was thankful and at the meeting immediately started explaining the complex details of each deal.
Pat started pouring coffee into Chris’s cup and when it was full, Pat kept pouring.
Astonished Chris exclaimed, “Pat, the cup is full! No more will go in!”
Pat responded, “Like this cup, you are full of your own opinions and solutions. How can I show you the way unless you first empty your cup?”
Take Action Quote
Before you can begin something new, you have to end what used to be and unlearn the old way. As Mark Twain said,
“It ain’t what you know that gets you into trouble. It’s what you know for sure that just ain’t so.”
Letting go is hard. Long-held beliefs are tenacious and they can be deadly. We live in tumultuous times. Changes in technology and culture create great uncertainty. As sales professionals, it’s our responsibility to be skeptical of our assumptions and make adjustments as needed. As Lao Tzu said,
“To attain knowledge, add things every day. To attain wisdom, remove things every day.”
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