How to Dig in When Buyers Say No with Collin Mitchell #385

Have you been wondering if you’re using the phone efficiently? At the same time are you using email, video, and social media messaging in conjunction with the phone? When buyers tell you “No” are you digging in with curiosity to find out why so you can better prepared for the next call? Our guest today is Collin Mitchell, sales consultant and host of the Sales Hustle podcast. Collin babbles about what to do when buyers say no, how to dig in and find out about the challenges your prospects have with their prospects. Then turn it around into a closed sale.

When Buyers Say No Ask Why

Collin believes the phone is your best friend. It’s low cost and great for narrowing who is your best customer. Test and focus, test again and ask for feedback. When buyers say “No I’m not interested” respond with a “why do you say that”. Use the feed back to improve your targeting and your messaging. Also try “I’m just curious why weren’t you interested, could you help me out?” People will give to help to get you off the phone!

Build rapport by challenging their thinking. Know their business and where their customers hangout. Take your clients out to lunch and learn about their business. Use all your channels, let email and social media compliment the phone.

Take Action

Ask for advice, relook at your notes and recordings of your sales calls and learn from your mistakes.

How To Find Collin Mitchell

- linkedin.com/in/collin-saleshustle
- Salescast.co (Company Website)
- Sales Hustle Podcast https://pod.link/saleshustle

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Sales Consulting To Grow Your Business

Pat helps technology startups and businesses discover the true value they bring to market, find customers who deeply appreciate that value then scale that process to extraordinary profits. We do this with modern 2020 sales and marketing techniques.

Pushy sales doesn’t work! The key is to build trust over time. What tools do we use? LinkedIn, Email and the power of the Voice Mail.

We believe and teach the value of a helping mindset. Your prospective customers have challenges, hopes and aspirations. They need your help. All you need to do is build their trust, and faith, in your organization. Learn how we help here. Once it’s clear you can help, you will have loyal clients for life. When you bring value you make sales. Or if you’re a startup, learn sales for engineers and skills to promote your new venture.

Got a Question?

Something about today’s episode got you thinking? Do you have a question or a comment you’d like share?

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